Please allow up to 3 days for handling. We ship products UPS Ground.
In the event of damaged or incorrect goods shipped, returns may be accepted up to 14 days after the received ship date. If the item shipped was the correct one, returns will incur a 20% restocking fee. The item must be in like new condition (unless damaged in shipping) and with original manufacturer's packaging. Product without tags, shoes that have had cleats mounted, or bicycles that have been ridden are not eligible for return. Sale or closeout items cannot be returned. Returned items must be shipped via UPS or insured US mail (We do not accept COD shipments). If an item is valued over $100, a return authorization number must be obtained by either phone or e-mail: firstname.lastname@example.org). The return authorization number must be clearly marked on the outside of the package. Returns without the proper information will be refused. ALL BIKE SALES ARE FINAL.